![]() ![]() It is very important to be certain that you are purchasing the correct products before checking out. If the product key was already issued, this is not anymore exchangeable for another product nor refundable. Do take note that a reporting a non working product key is very difficult to prove as the key can be validated officially. However, in extremely rare scenario that the product key was determined to be defective, you have an option to replace the product key or get a full refund as promised. On the Your Info page, you’ll see your account avatar or photo (if you have one), then just below it, your current Microsoft account name. Select 'See all settings,' 'Accounts and Import' and then 'Add a mail account.' Enter your email address and leave the box 'Treat as an alias' checked so when you reply to email it will come. Next, sign in to your Microsoft account using your password. Go to the Security settings page, and sign in with your Microsoft account. Click Your info on the top navigation bar. First, open your favorite web browser and navigate to the Microsoft Account Profile website. Mark the profile as Administrator and click on Ok 8. After the new profile is created, go back to the 'User Accounts' screen, click on your user and then on 'Properties'. ![]() The buyer will highlight the product key but mistakenly highlighted the space between “is” and “1111” thus, pasting *1111-2222-3333 where the asterisk (*) represents the copied invisible space. How to create an Outlook alias: Log into your Microsoft account. Choose a name and password for this profile and then proceed 6. ![]() A common mistake that occurs in almost all cases of a non working product key is due to an invisible space accidentally copied when the buyer copy-pasted the product key.Įxample: The product key is 1111-2222-3333. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update. ![]() On the Account Settings window, select the account you're trying to troubleshoot and select Change. On the Mail Setup - Outlook window, click Email Accounts. In Control Panel, search for and open the Mail icon. In the admin center, go to the Users > Active users page. Once a product key is issued, it is not anymore refundable or exchangeable except in a very rare scenario wherein the product key was determined to be defective. Windows 7: Click the Start button, and then click Control Panel. ![]()
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